As a courtesy to you, Westsyde Dental Center will continue to accept payment directly from your insurance company for your dental care where the following conditions are met:
All details and information concerning your dental plan is provided by you – not your employer. It is your responsibility to notify us of any change in your status regarding your plan immediately (i.e. layoff, divorce, etc.).
Your dental insurance provider does not inform us.
Uninsured balances are paid in full on the date of service.
Insured balances are paid within 90 days.
You will be notified of your dental insurance provider inactivity of payment 60 days following treatment.
If, after 90 days, your dental insurance provider has not responded with payment, you are personally required to provide full payment of your account. Please understand that by this point we will have reviewed and contacted your insurance company at least 3 times.
At this time we will be happy to fill in a dental claim insurance form in order that you may contact your employer on the dental insurance company directly so you may claim your benefits. Payments can be made by Cash, Interact, MasterCard or Visa.
We understand that dental insurance is an important factor in supporting the cost of dental care. It is in your best interest, should questions arise, to discuss with your employer the full extent of your benefits. We will do everything possible to help you receive the insurance benefits to which you are entitled. However we cannot take responsibility for your insurance’s non-payment.
Please note we require 48 hours’ notice to cancel or reschedule appointments at no charge. We strive to provide the best care to our patients and this includes being on time for appointments and scheduling emergencies in a timely manner. Therefore the 48 hours’ notice gives us time to schedule these patients in.